1 Case Studies: Workflow Beyond Ditching the Paper. Workflow that Works. In 2008 the Lafourche Parish Sheriff’s Office was using a myriad of handwritten and photocopied reports that were manually distributed as part of its Records Management System (RMS). “The inefficiency in doing that and the potential for losing documents was horrendous,” said Sheriff Craig Webre. The southeast Louisiana parish comprises a sprawling 1,469 square miles. It i

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