Case Study HEADQU AR TERS Brooklyn, NY INDUSTR Y Apparel & Accessories WEBSITE www.rainbowshops.com 's Approach to Fraud Management Powers Seamless Shopping Experience for Customers "Forter’s solution means less time worrying about fraud and more time focusing on how to add value to our business." Michael Hoffman Director of E-Commerce and Customer Service 56% YoY Chargeback Rate Reduction 100% Automated Decisions 99.3% Approval Rate KEY RESUL TS The Problem Rainbow is an international fashion retailer with more than 1,000 locations across the United States, including Puerto Rico, and the US Virgin Islands. The brand found success with a wide array of affordable fashion, and felt that their rules-based fraud prevention system held them back from efficiently dealing with fr

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