Case Study

How Automated Fraud Prevention Increases Revenue

How Automated Fraud Prevention Increases Revenue

Pages 2 Pages

CASE STUDY How Automated Fraud Prevention Increases Revenue We couldn’t be happier with the results Forter’s automated decisioning platform has provided. Our previous system relied on rules and simply could not keep up with the ever-changing fraud trends. With Forter, we found our solution. Chris Brown VP of Customer Care & Sales Support The Challenge Mattress Firm has the largest geographic footprint in the United States among multi-brand mattress retailers. As its e-commerce business continued to grow, the company needed a robust fraud prevention solution to help lower chargebacks, one that wouldn’t hinder the sales process. The company’s previous rules-based fraud prevention provider was not flexible enough to handle the demands of the business and not accurate enough t

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