Challenge With the advent of globalization and various government initiatives, there has been a major upswing growth in the volume of the year-on-year imports and exports over the past decade. Import, Export, and T ransshipment processes carried out at the Cochin Port CFS involved extensive documentation in the form of paper documents for every service catered against the container at the CFS. Examples of these included Bill of Entry (BE), Advanced Delivery Order (ADO), and Shipping Bill (SB). Manual handling of forms along with manual processes was slowing down CFS operations resulting in poor customer satisfaction. Solution Using Quixy, all CFS operations including Import, Export, and T ransshipment activities were automated including integration with the Port Community Syst

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