KEEPING CARGO MOVING BEST PRACTICES TO NAVIGATE THE CHALLENGES OF PORT CONGESTION2 | KEEPING CARGO MOVING Building strong, collaborative business relationships within the industry has always been a cornerstone of success, but it is now more crucial than ever. Fostering an open line of communication based on mutual respect builds trust and facilitates the sharing of crucial information. The relationship between ocean carriers and buyers of their transportation services, including freight forwarders, NVOCCs, and BCO shippers, is mutually beneficial if all parties communicate with transparency and forethought. Ocean carriers need to gauge container volumes for effective vessel planning, and buyers need to know the available capacity, cost, and service network for optimal freight planning.

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