Quality Management Productivity Increased By 20% In One Year With ZOOM
Quality Management Productivity Increased By 20% In One Year With ZOOM
2 Pages“ “ Quality management productivity increased by 20% in one year with ZOOM! Case Study www.zoomint.com Customer Quote We are very satisfied that we managed to increase the productivity of the QM managers by 20%. [ZOOM] helped us…save money on the operations costs and [we could] use [the funds] for the further development of our contact centre. Igor Buranov Head of Distant Services Department, MRF Ural, Rostelecom Copyright © 2014 ZOOM
