Case Study

Qualitative Customer Feedback, in Quantity

Qualitative Customer Feedback, in Quantity

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3 “ There are plenty of tools providing quantitative analytics, but only a few which deliver continuous qualitative surveys." Hubert Laterre Chairman & Founder, " A rapid and flexible tool to do qualitative surveys, continuously. Easy, fast and cost effective" Attilio Curcio Head of Web Marketing, Sherpa Qualitative Customer Feedback, in Quantity. Executive Summary Sherpa had a few challenges to solve about their website; but prior to make important choices, they needed reliable data. Emolytics helped them to take informed decisions by taking into consideration their customers’ voices and behaviours. Challenges - Validation of the new home page. - Understand better their sales funnel. - Is there a real necessity to develop on mobile ? - Know w

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