Qatar Social Work (QSW) transformed its services through digital innovation, utilizing Microsoft Azure, Dynamics 365, and Microsoft 365. By centralizing operations across its eight specialized centers, QSW reduced operational costs by 75%, enhanced security, and streamlined workflows, enabling seamless remote work during the pandemic. The adoption of tools like Microsoft Teams and OneDrive improved collaboration, while Azure's security features cut incident response time by 70%. QSW plans to further expand its digital capabilities, leveraging AI for data analysis and enhancing service delivery across its centers.

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