Thornton & Ross QA developed a software training solution targeting the diverse needs of Thornton & Ross’ workforce. The Challenge To avoid compatibility limitations between Thornton & Ross's upgraded intranet software and its previous Microsoft Office suite, Thornton & Ross decided to migrate its entire user community from Office XP to Office 2007, giving them access to the new features of the Office software and ensuring a smooth integration with its intranet upgrade. With a community of approximately 300 end users whose roles required varying levels of software proficiency, Thornton & Ross needed a flexible training solution that would cater for the wide-ranging abilities of its staff. We needed a course outline that was suited to the needs of our business and pitched appropriately

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