Case Study www.nec-unified.com “Today, calls are dealt with very efficiently. The receptionist simply types in the first two letters of the employee’s name and all the information appears on-screen: the phone number, whether the person is in Ghent, Brussels or with a customer, and how he can be reached.” Johan Wauters Network Administrator, Grant Thornton Challenges In the summer of 2009 the Belgian division of financial services provide

Join for free to read