Q-Pulse ® CASE STUDY In a bid to reduce non-conformances in their products and share best practice and efficiencies which would allow the business to rapidly react to changing organisational and industry requirements, management at Terex Trucks identified that an automated and electronic quality management product was required. Q-Pulse has allowed Terex Trucks to manage all business processes centrally and improve product and service delivery to a global customer base. Describing the requirement scope of any new system, Martin Dolan, Quality Manager at Terex Trucks, said: “The system we chose had to be able to handle running our entire operations. From managing our operational documents in line with ISO 14001, 9001 and 18001 to our internal, external and supplier auditing requi

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