Q-Pulse ® CASE STUDY McLean Packaging Corporation needed to modernise its quality management in order to maintain its $50million turnover from producing and designing packaging for clients including rigid paper boxes, folding cartons, thermos form trays and corrugated cartons and displays. In particular, the company identified that it had to replace its outdated systems and the inefficient business processes that accompanied them, which were largely spreadsheet and paper based. To sum up, McLean’s overall quality system was laborious and fragmented with the potential for loopholes and duplication to exist as well as being slow to access and time consuming to use. McLean needed to transform these operational processes, particularly improving on their current processes which req

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