Putting Guests First Case Study Thinix RetrofitTM Rejuvenates Guest-Use PCs for Holiday Inn Express Holiday Inn Express (HIE) of Sumter, South Carolina prides itself on a seamless guest experience and a keen eye for detail. With warm hospitality and plenty of added guest amenities, this Holiday Inn Express is complete with an indoor heated pool, fitness room, hot breakfast bar, free guest WiFi, and lobby business center PCs. Nevertheless, with a desire to go the extra mile, Holiday Inn Express of Sumter looks to improve guest experience further, wherever possible. In today’s hospitality industry, both leisure and business travelers rely on business center PCs to stay connected during their stay. Although the demand for a reliable business center PC was high, so was HIE’s c

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