Unisys helped government agencies connect thousands of citizens with a broad range of digital services by implementing Enterprise Applications Software-as-a-Service (SaaS) turnkey solutions, offering hosting, platform management, and ongoing support. Alongside this, Unisys deployed the Next-Generation Service Desk and business process automation to enhance service delivery and user experience. These solutions exceeded citizen expectations for seamless, consumer-like digital interactions, enabled rapid scalability to meet growing demand, and reduced software and infrastructure costs, driving efficient, modern government service operations.

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