Case Study

Austrian Ministry of Finance: Advancing public service efficiency

Austrian Ministry of Finance: Advancing public service efficiency

Pages 2 Pages

Unisys demonstrated how AI can be ethically and transparently implemented in the public sector through a pilot deploying Unisys Smart Rule to accelerate law-as-code processes with AI-supported rules extraction. This innovative solution aims to automate and enhance citizen services, including government benefits like study grants and family funding. The pilot delivered a faster, more cost-efficient, and accurate architecture, enabling public sector staff to focus on higher-value tasks while eliminating manual, error-prone processes and improving service delivery and adaptability to evolving legislation and policies.

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