Situation: Solution: Impact: Public Records and Process Automation Power the County of Newell’s Digital Business Strategy To support an intuitive employee and citizen experience, the County of Newell’s IT department needed to make public records more accessible. The county government also needed to optimize key business processes that employees and residents use on a daily basis. Laserfiche enabled the county to make records accessible to the public via a public web portal. The IT department builds on this foundation by strategically automating content-centric processes such as accounts payable and health and safety training documentation. The public now has easy access to public records, reclaiming time for county employees and supporting FOIP compliance. Automated Lase

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