Situation: Solution: Impact: Customer: Westbank First Nation Industry: Government Size: 10,000 residents Country: British Columbia, Canada Products and Services: • Laserfiche Forms • Business Process Automation • Records Management Westbank First Nation needed to improve efficiency with internal requests, which involved many manual tasks that were tedious and cumbersome. The organization sought to automate and digitize processes to enhance the experience of accessing services for both staff and members. WFN implemented Laserfiche to digitize and automate records management processes, as well as the submission and routing of staff requests. The organization built on this success with more automated workflows and forms across departments. WFN enhanced the employee and client ex

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