Case Study

Protective packaging solution reduces costs by $14 million, improves customer experience

Protective packaging solution reduces costs by $14 million, improves customer experience

Pages 6 Pages

Ship from Store Case Study Case Study Protective packaging solution reduces costs by $14 million, improves customer experience e-commerce gotbluesgal Don’t love it when a package arrives DAMAGED!! not at all LOL! #damaged #disappointed #baddelivery #damagedpackage #christmasdeliveryfails #getyouracttogether #fails #aimhigher #notaskingmuch #shippingfail feelyourpain datsnotgoodguy gotbluesgal2 of 6 Today’s retailers are aware that social media conversations about their products or services can significantly impact their business. When the comments are about great product performance and fast delivery, the impact can be extremely positive. However, when customers use social media to vent their frustration about product damages or over packaging, the retailer’s bottom line is su

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