BACKGROUND Gunby Construction Company is a Division 3 commercial concrete subcontractor located in Roswell, Georgia. Founded in 1989, Gunby works for most of the largest general contractors (GCs) in the Southeast and has worked on a number of large, high-profile projects from Louisiana to the Carolinas, including the Maynard Holbrook Jackson Jr. International Terminal at Atlanta’s Hartsfield-Jackson International Airport. THE CHALLENGE Gunby had grown successfully over the years with a minimal amount of information technology (IT) in place. However, by 2004, Darrell Gunby, the company’s vice president, recognized the need to invest in tools, systems and processes that would enable the company to work more efficiently, mitigate risk and cut costs. “We were tracking things man

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