BACKGROUND B&I Contractors Inc. is a full-service mechanical, air conditioning, plumbing, fire-protection and electrical contractor specializing in commercial, institutional and industrial construction, both new and renovation. Established in 1960 by Gordon Harbuck, B&I is still a growing company. It employs nearly 300 field personnel and works on projects up and down the west and east coasts of Florida, and is 95 percent employee-owned. THE CHALLENGE By the late 1990s, B&I had grown to the point where document management was becoming a big challenge. “We had no standardized document management process,” said Jeff Zenoniani, senior project manager and long-time B&I employee. “Everyone was doing his or her own thing, which meant a combination of word- processing programs, spr

Join for free to read