SharePoint Customer Solution Case Study Despite having SAP in place, major outdoor gear retailer, Recreational Equipment, Inc. (REI) used to spend an average of two hours per order generating retail allocation data for promotional product buys. As a solution, they designed a Microsoft SharePoint driven process to integrate with REI’s backend SAP system to create a Business-Critical SharePoint (BCSP) solution that reduced the average order allocation process to 17 minutes, improved productivity across the organization, and increased return on investment (ROI). Business Needs Recreational Equipment, Inc., better known in the United States as REI, is a popular retailer of sporting and outdoor equipment. The merchandising division that is responsible for buying and replenishing

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