Sound Technology Inc. (STI) has been a leading developer and manufacturer of medical ultrasound probes for more than 20 years. Its customers are OEMs who integrate STI’s technology into urology, OB/Gyn, surgery, and 3D and 4D imaging applications. STI is a small company with a focus on quality and customer satisfaction. Its engineering and manufacturing processes have been certified as meeting the strict ISO 13485 requirements for medical devices. Challenge STI had developed a workable paper-based system for moving business forms and processes along, but soon began to realize the limitations and inefficiencies of this manual system. In order to improve productivity and achieve consistent results, STI decided to convert its paper-based approach to an online system. The company at

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