Case Study
Primary care network enhances care by communicating patient insights at scale
Overview South Calgary Primary Care Network aims to deliver better health outcomes by ensuring patients receive the right care, from the right health professional, at the right time. To help employees improve service levels, the network provides employees with Qlik visualizations that highlight important metrics such as number of referrals and patient wait times. However, because visualizations can be difficult to interpret, the network’s analytics team spent a significant amount of time explaining key takeaways to different departments. The network realized it needed to communicate these insights in a more scalable way. The Solution The analytics team decided to use Narratives for Qlik to instantly transform complex visualizations into dynamic narratives that communicate interest