Case Study

Prescription compliance increased to 96.4%

Prescription compliance increased to 96.4%

Pages 2 Pages

ScriptCenter ® Increase Compliance and Improve Satisfaction Automated Pharmacy Services to 24/7 CASE STUDY Challenge A Veterans Affairs domiciliary outpatient pharmacy that fills 500 prescriptions per day was having a hard time keeping up with the workload. The pharmacy staff was trying to keep up with the high volume of prescriptions and nursing staff was taking multiple trips to the pharmacy to pick up patient medications. Once the nurses had the prescriptions, patients were often not coming to get their 7-day medication supply leading to non-compliance and a frustrated staff. Solution ScriptCenter ® 24/7 prescription pickup was installed in the domiciliary to reduce pharmacy pickup window traffic and improve patient satisfaction by allowing Veterans to pick up their presc

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