Case Study
More than 50 domiciliary patients avoid the pharmacy line every day by picking up their 7 day prescription supply from ScriptCenter.
More than 50 domiciliary patients avoid the pharmacy line every day by picking up their 7 day prescription supply from ScriptCenter.
ScriptCenter ® Reduce Wait Times and Improve Satisfaction Automated Pharmacy Services to 24/7 CASE STUDY Challenge The Dwight D. Eisenhower Medical Center outpatient pharmacy fills more than 500 prescriptions per day. The staff was having a hard time keeping up with the workload and the patients were dissatisfied with long wait times. Domiciliary patients were traveling long distances to pick up prescriptions, while VA patients were having to wait in long pharmacy lines. Solution ScriptCenter ® 24/7 prescription pickup was installed in the domiciliary to service the approximate 150 patients. Today, more than 50 domiciliary patients avoid the pharmacy line every day by picking up their 7 day prescription supply from ScriptCenter. By transitioning the pick up of these prescri