Case Study
Premier Inn
The challenge Premier Inn has always been amongst the most innovative of hotel chains; when your sell is on cost, you need to push ?nance and technology to the limit to make your margin. From sharing real estate with brand-name restaurants to reduce risk, to no-quibble Good Night Guarantees and other giveaways that drive multiple bookings, it does everything it can to keep the customer experience upbeat. But in a competitive market, great