DPD & Interlink Express: Delivering first class customer service

4 Pages

The challenge For over a decade DPD and Interlink Express have relied on Rant & Rave’s proactive communication solution, for e?ective incident management. In February 2013, they decided to use the same technology to deliver their already established ‘Predict’ service. First introduced to the UK in 2010, DPD and Interlink Express developed the ‘Predict’ solution to ensure that the delivery service they were providing on behalf of some of

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