Case Study

Pre-Paid Mobile Phone Provider Disconnects Fraud

Pre-Paid Mobile Phone Provider Disconnects Fraud

Pages 2 Pages

PRE-PAID WIRELESS PROVIDER ©2017 Kount Inc. TELECOMMUNICATION SERVICES CASE STUDY Pre-Paid Mobile Phone Provider Disconnects Fraud SITUATION One of the largest providers of pre- paid mobile phones and wireless services was being targeted by fraud rings. Due to the high number of fraudulent transactions for phones, pre-paid minutes, service contracts, etc., the company landed on the Visa Excessive Chargeback Program. As the company began searching for an online fraud prevention solution, the fraud attacks suddenly surged, reaching over $1 million in a single month. This created even greater urgency, as Visa began adding fines on top of their chargeback fees. The company contacted Kount— as well as a number of our competitors— seeking not just an ad hoc technology/tool, but a

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