Case Study

Bahamas Telecom Puts Fraud and Chargebacks on Hold

Bahamas Telecom Puts Fraud and Chargebacks on Hold

Pages 2 Pages

BAHAMAS TELECOM ©2017 Kount Inc. TELECOMMUNICATION SERVICES CASE STUDY Bahamas Telecom Puts Fraud and Chargebacks on Hold We saw fraud rates and chargebacks decrease as much as 45%. I would tell any colleague evaluating fraud solutions to truly consider Kount. Severna Beneby Sr. Associate, Treasury Management Department Bahamas Telecom SITUATION Bahamas Telecom is a premier provider of telephone, landline, high speed Internet solutions, and mobile products in The Bahamas. They are committed to offering the best value in service, to listen, to improve and to deliver their best – everyday. Unfortunately, Bahamas Telecom was experiencing a higher-than-desired level of fraud and chargebacks. When they tried to issue refunds to customers who were victims of this fra

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