Practice profile IMS Improves Claims Processing and Provides Better Support to Thriving ENT Practice
Practice profile IMS Improves Claims Processing and Provides Better Support to Thriving ENT Practice
3 PagesPractice profile The Situation: Billing Issues & Lack of Customer Support Dr. Byron Timberlake owns Timberlake MD, a successful Ear, Nose and Throat practice based in Winchester, Virginia, with an additional part-time office in Front Royal. The practice employs one physician, one LPN, one CNA, one full-time lead lab technician and two part- time lab techs. They currently see approximately 4,000 patients, including 600 allergy patients. In March 2010, Dr. Timberlake’s office began making the conversion to an electronic system using the web-based solution of a large competitor for practice management and billing. Unfortunately, the transition was not a smooth one, so they did not even attempt to use the EHR function. When their new practice manager, Ann Hiner, came onboard
