Case Study

Powering industry

Powering industry

Pages 27 Pages

WalkMe presents a case study detailing their digital adoption solution's impact on Warner Music Group. WMG faced challenges with a fragmented digital ecosystem, tool unfamiliarity, and project duplications stemming from M&A growth. WalkMe's solution, WMG Assistant, utilized WalkMe Workstation to provide a customized, unified digital assistant. This cross-functional deployment empowered WMG's 5,500+ employees, enhancing tech enablement, efficiency, and decision-making by connecting enterprise applications. The unified interface facilitated streamlined actions and self-service, eliminating navigation complexities. The document highlights WalkMe's commitment to helping organizations realize the full value of their technology investments, ensuring widespread and effective digital adoption acro

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