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Pohjolan Voima Revamps Its Billing

Pohjolan Voima Revamps Its Billing

Affecto
Pages 2 Pages

Affecto customer reference Objectives “Our billing process was vulnerable in many respects, ” admits Development Manager Heli Pirhonen responsible for Energy Management at Pohjolan Voima. There was a clear need to reduce dependency on the human input and resources tied up in billing. Consequently, a decision was made to overhaul the work procedures and tools. The goal was to cre- ate a centralised and standardised billing process and m

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