The IBM i and LANSA-based supporter system of the NSPCC charity was developed in the late eighties. Being nearly three decades old, it still reliably holds several million supporter records and processes hundreds of thousands regular donations, mostly in modest amounts, amounting to a whopping £114 million last year. But the 5250-user interface that the Supporter Care team used to access the data was way past its useful life. Initially the most obvious solution seemed to be to replace it with an off-the-shelf CRM system. However, such a solution would need to integrate with the existing supporter transaction processing system, greatly increasing complexity, risk and cost. The NSPCC decided instead to let LANSA develop a productive Windows user interface replacement with better f

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