KNOLSKAPE Case Study NBFC PNB Housing Finance Limited empowers their Branch Heads to lead effectively with KNOLSKAPE PNB Housing Finance Limited (PNBHFL) is the fastest growing Housing Finance Company in India. Headquartered in New Delhi, the organization is present in 47 cities with over 100 customer touchpoint locations across India. The Company underwent a business process re-engineering (BPR) in 2011, and since, has witnessed a 60% Compound Annual Growth Rate in the following years. The revamped business model has transformed the company into a contemporary customer-oriented organization with brand new positioning. In line with this transformation and company’s core value of ‘People First’, Learning and Development has aligned its efforts to leverage best in class employee de

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