78% ePRESENTMENT Achieved IMPROVED Customer satisfaction 67% INCREASE ePayments in one year THE CHALLENGE Plumbing Distributors Inc. (PDI) was founded in 1973 in Lawrenceville, Georgia and is a leading wholesale distributor in kitchen, bath and lighting showroom expertise. They have seven locations to service their customers who include a large variety of local businesses from independent plumbers, developers, mechanical contractors and individual homeowners. As PDI expanded, it was clear that their customers required a more streamlined method to pay invoices. Initially, they managed all invoice delivery by routinely printing invoices in-house. They wanted to simplify the payment process for customers and provide the flexibility to pay at their convenience with electronic invoice

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