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Case Study

Plumbing and Lighting Distributor

Plumbing and Lighting Distributor

PowerObjects
Pages 2 Pages

BACKGROUND This customer is one of the largest wholesale distributors of residential and com- mercial plumbing, lighting, and bathroom fixture supplies in the U.S. They have 1,350 locations (including warehouses, showrooms, etc.) and over 19,000 em- ployees. They serve customers in all 50 U.S. states, Puerto Rico, the Caribbean, and Mexico. CHALLENGE Previously, the customer was not utilizing an enterprise CRM system. Some of the departments

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Related Solution Sets

CRM (Customer Relationship Management)

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