Playvox Helped Sweaty Betty Save 46 Hours of Team Leader Time Every Month and Reduced Training Times by 50%
Playvox Helped Sweaty Betty Save 46 Hours of Team Leader Time Every Month and Reduced Training Times by 50%
2 PagesNice helped Sweaty Betty save 46 hours of team leader time monthly and reduce training times by 50% through Playvox’s Quality Management solution. This provided instant access to success metrics and customer feedback, standardizing customer service across in-store and online channels. Nice’s tools enabled more effective feedback sessions and streamlined data compilation, empowering Sweaty Betty to quickly adapt to changing business needs and improve customer experiences across multiple channels during challenging times.
