Piaggio USA Aftermarket Parts Revamped Spare Parts Order Fulfillment; Dramatically Improved Service Levels
Piaggio USA Aftermarket Parts Revamped Spare Parts Order Fulfillment; Dramatically Improved Service Levels
2 Pageswww.toolsgroup.com Piaggio USA Aftermarket Parts – Abundant spares backorders, poor service and high levels of dead stock – Revamped their spare parts order fulfillment – Service levels improved dramatically, well into 90+% Project & Objectives Piaggio USA’s new Director of Spare Parts, Marco Ciccolini, found himself working extra long hours and even weekends to field numerous complaints from dealerships in the wake of abundant backorder
