www.servicetrace.de/en/ Robotic Process Automation | Case Study The purchasing department of a German pharmaceuti- cal manufacturer has to process almost 5000 orders per month. In order to generate a purchase order from the purchase requisitions of the departments, the purchasers have to manually collect data from several systems or in- put channels. Hence, creating an order takes an average of 15 minutes. According to the current order volume – which is constantly rising - the processing time adds up to more than 1200 working hours per month. That means a massive capacity commitment of the employees, who are clearly overquali- fied for this undemanding activity. The purchasing depart- ment was therefore urgently looking for a way to automate the process from order request to orde

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