A web shop is a highly business-critical application. A digital sales desk must be reliably online and perform brilliantly, because competition on the internet is only a mouse click away. Germany‘s leading online supplier of office equipment relies on 24/7 web shop monitoring from the customer‘s perspective to ensure it keeps its promise of delivering to customers in 24 hours. Being a highly business-critical application, as well as the direct interface to the end customer, the web shop must be reliably available. Problems with online purchases, such as slow page loads and error messages while researching products, shouldn‘t ever be experienced by visitors to a web shop. In fact, the web shop operator needs to identify and fix bottlenecks and faults quickly enough to avoid them

Join for free to read