Norbridge -- Energy | Case Study | Performance Improvement for a Mining Company Case Study - Process Improvement at Coal Mining Facilities Norbridge conducted over a dozen process improvement projects at coal mining facilities over a five year period. The projects focused on improving productivity and performance at mines, processing plants, and rail loadouts. Approach Norbridge worked with project teams at numerous mine sites. The teams work with employees to identify issues to be addressed (including operations, maintenance, safety, and other areas), develop facility-specific game plans to improve performance, and implement those plans. Specific work steps include employee interviews, identification of performance problems, evaluation of alternative strategies to improve performance, de

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