SUCCESS STORY: LOWELL NORWAY Perfecting credit management services Cloud contact center puts Lowell Norway in full control of their customer experience and opens doors for DevOps innovation Only as good as your last interaction Lowell Norway, formerly known as Intrum Justitia Norway, is a leading credit management provider. Their unparalleled combination of data analytics insight and robust risk management provides clients with expert solutions in debt purchasing, third-party collections and business process outsourcing. With their ethical approach to debt management, Lowell always looks for the most appropriate, sustainable and fair outcome for each customer’s specific circumstances. Dealing with around 2.5 million interactions annually—including 500,000 inbound and outbou

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