Case Study

Penn Medicine Navigates Four-Hospital EHR System Conversion, Improves Revenue Integrity

Penn Medicine Navigates Four-Hospital EHR System Conversion, Improves Revenue Integrity

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PENN MEDICINE NAVIGATES FOUR-HOSPITAL EHR SYSTEM CONVERSION, IMPROVES REVENUE INTEGRITY Partnership with Navigant Yields Top Quartile-Performance in Revenue Capture and Claims Submission “The most sophisticated system in the world cannot produce outstanding results in the revenue cycle. A system is just a tool. It is the human infrastructure that collaborates, takes ownership and holds themselves accountable that delivers great outcomes.” THOMAS M. MCCORMICK, JR. VP OF PATIENT ACCOUNTING, PENN MEDICINE THE CHALLENGE Penn Medicine (Penn) operates a variety of acute and non-acute facilities in the Philadelphia region. Penn is comprised of five hospitals, including the nation’s first hospital, Pennsylvania Hospital, and first university-owned teaching hospital, the Hospital of the

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