Paysafe Improves Npower’s Ivr Payment Processing And Increases Operational Efficiencies
Paysafe Improves Npower’s Ivr Payment Processing And Increases Operational Efficiencies
3 PagesPaysafe provides online card, Mail Order/Telephone Order (MOTO) and Interactive Voice Response (IVR) payment processing for its long-standing customer, npower. In one aspect of this relationship, npower wanted to increase the number of customers transacting through their IVR platform in order to pay their energy bill. It looked to Paysafe and its partner ATS Ltd to review and redesign the system. npower now benefits from a 70%+ containment r
