CIGNEX Confidential Business Need: Agency has 35 hospitals as clients. Current Hospital Payments Processes were manual and repetitive. The payment information available on excel for all hospitals. 112 Payment Process Automation US Based Healthcare Debt Collections Agency 40 year old self-pay collection, bad debt recovery, and insurance claims resolution services for hospitals, health systems, and physician groups Benefits • Increased productivity with 4x increase in daily payment processing • Increase in accuracy of payment records Key Features: • Automated credit cards based payment for all affiliated Hospitals • Phased automation of payments – onboarding of hospitals • Executed Pilot to Production automation of the payments process RPA Financial Services

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