CPG Giant Automates Paper-Based Collections to Reduce Bad-Debt by 20%
CPG Giant Automates Paper-Based Collections to Reduce Bad-Debt by 20%
4 PagesStaples is the leading operator of office supply superstores in the US. With a revenue of $8B and 75+marketplaces worldwide, sells a wide range of office supplies (papers, pens, stickies, notebooks, folders, clips), as well as office furniture and computers, and printers along with business and technology services. Staples Inc., a leading CPG company transformed its A/R landscape by digitizing its manual, paper-based collections with HighRadius Collections Software, along with reducing its bad debt by 20% and a reduction in past dues by 27%.ABOUT STAPLES SOLUTION Our CFO’s objective was the reduction of Bad Debt by 20%, while the management wanted to maintain a similar ROI - with 2 FTEs retiring. George Uko Manager, Credit and Collections Staples With HighRadius Collections
