Pay TV Service Provider Becomes More Responsive to Customer Needs
Pay TV Service Provider Becomes More Responsive to Customer Needs
2 PagesPay TV Service Provider Becomes More Responsive to Customer Needs Delights customers with faster response to service requests CaSe STudy a leading provider of pay TV services in North a merica wanted its field force to deliver superior customer service. The company technicians needed to respond promptly after receiving service requests. Its field service scheduler managed more than 35,000+customer appointments every day, with a team of more th
