Case Study
Patient Satisfaction Increases With Implementation of Studer Principles
PATIENT SATISFACTION INCREASES WITH IMPLEMENTATION OF STUDER PRINCIPLES Major Hospital Shelbyville, Indiana Annual ED Visits: 24,000 The Challenge With the never-ending list of challenges facing emergency departments today, increasing patient satisfaction is more challenging than ever before. But because EDs are the front door to the hospital for many patients, high patient satisfaction is critical to a hospital’s reputation and success. Th