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Patient outreach solution helps reduce unnecessary readmissions

Patient outreach solution helps reduce unnecessary readmissions

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Premier, Inc. Patient outreach solution helps reduce unnecessary readmissions premierinc.com/patient-outreach-solution-helps-reduce-unnecessary-readmissions/ CHALLENGE Renee Rountree, Patient Experience Officer at Riverside Health System in Newport News, VA, has long known that phone calls after discharge make a big difference in patients’ views of their hospital experience. Data from a leading patient survey firm indicates that such calls increa

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