Patient Connect Solution to Personalize the Patient Experience Success Story The client is the world leader in information technology & infrastructure with revenue US $50 Billion. The way patients are digitally connected and full of information, patient experience is increasingly becoming a top priority for healthcare providers. How healthcare providers handle patient experience can make or break their bottom line. Digital technology is now at the crux of everything and it’s becoming a game changer in not just improving overall experience from one-off interactions to personalized experience but also controlling cost. The client wanted to manage the experience in a typical hospital room setup using its Media Experience platform including access to a host of services using easy-to-us

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